Privacy policy

The Beatles Lagoon (referred to as 'Company/We' hereinafter) operates as the website service provider, encompassing www.thebeatleslagoon.com, along with associated online platforms and social media channels within our network. We want to emphasize that the Company highly values the privacy of its users and acknowledges the significance of each user's personal information. Therefore, we aim to provide transparency regarding the collection, usage, and disclosure of your personal information.

Accordingly, the company has established this personal data protection policy to outline the specifics and procedures concerning the collection, utilization, and/or disclosure of data protection, data access, portability, and the analysis of processing your personal data, as detailed below.

In this context, personal information encompasses details related to registration via The Beatles Lagoon website, enrollment for various activities conducted by the company, cookies, transaction information, and user experiences.

This Personal Data Protection Policy (Privacy Policy) is governed by the Personal Data Protection Act B.E. 2019. The company is vested with the authority to make decisions concerning the collection, usage, or disclosure of personal information, a role defined by law as the "Personal Data Controller." Within the company, specific employees are designated to be accountable for collecting, using, or disclosing personal information as directed or on behalf of the company, termed as 'Personal Data Processors' according to the law. In this context, you, as the individual to whom the personal data pertains, are identified as the 'Personal Data Owner' in accordance with this law.

Item 1. What personal information does the company collect, use and/or disclose?

We collect personal information that enables us to identify you, whether directly or indirectly. This includes data provided directly from registration through the Andaman Best Time Grand Villa system, registration for various company activities, information obtained from cookies, transaction details, and user experiences gathered through the designated website personnel or any other channels.

Specifically, the personal information we collect may include:

• Personal details such as first name, last name, age, date of birth, marital status, national identification number, and passport number.
• Contact information such as address, workplace, telephone number, email address, and Line ID.
• Device or tool information such as IP Address, MAC Address, and Cookie ID.
• Other relevant information such as website usage patterns, sound, images, animations, and any other data considered as personal information under personal data protection laws.

Item 2. Purpose of collecting, using and/or disclosing information

We will utilize your information to enhance and refine the website https://andamanbesttimegrandvilla.com/, the online platform, and other social media channels within our network. Additionally, we will analyze and process personal data to fulfill user needs through electronic means, aiming for enhanced efficiency.

In the event of a change in objectives, the company will notify you to obtain consent and maintain a record of the amendment as evidence.

The company commits not to collect, use, or disclose your personal information for any purpose other than the one communicated to you prior to or at the time of collection.

Item 3. Protection of personal information

The Company is committed to safeguarding your personal information by employing technical and administrative measures, including organizational measures, to uphold appropriate security standards in the processing of personal data. This is done to prevent infringements, loss, unauthorized access, destruction, alteration, transformation, modification, or disclosure of data outside the intended purpose or without authorization.

Prior to collecting, using, or disclosing your information, the Company will seek your consent. This consent will be explicitly requested in writing or electronically.

However, you retain the freedom to grant consent for the company to collect, use, or disclose your personal information. The Company will not impose conditions on providing consent as a prerequisite for accessing services or entering into contracts with the Company if the personal information is not necessary or relevant for contract fulfillment or service delivery.

Furthermore, executives, employees, contractors, agents, consultants, and recipients of information from the Company are obligated to uphold confidentiality measures established by the Company when handling personal information.

In cases where the personal data owner is a minor according to the Civil and Commercial Code, consent must also be obtained from the person with parental authority authorized to act on behalf of the minor. If the consent giver is a minor under 10 years old, consent must be directly obtained from the individual exercising parental authority.

Similarly, in cases where the personal data owner is an incapacitated person or a quasi-incapacitated person, consent must be sought from a guardian or curator authorized to act on behalf of the incapacitated or quasi-incapacitated person, depending on the circumstances.

The Company will ensure that your information remains accurate, up-to-date, complete, and not misleading.

Item 4. Collection, use, or disclosure of personal information

The company will gather your personal information only after obtaining your consent, except in situations where legal provisions under the Personal Data Protection Act 2019, specifically Section 24 or Section 26, grant authority to do so.

The company will retain your information for a duration of 10 years following the termination date of the contract.

The company will only gather your information to the extent necessary, as outlined in the objectives communicated in item 2.

Nevertheless, if it is essential for you to furnish personal information to the company to adhere to legal requirements, contractual obligations, or to establish a contract with the company, you will be informed in advance. Additionally, the company will clarify the consequences should you choose not to consent to providing the required information.

The company will refrain from gathering your information from sources other than directly from you, unless it has previously informed you of such collection from alternative sources within 30 days and has obtained your consent, or unless such collection is exempt from the requirement for consent as per the provisions of the Personal Data Protection Act 2019, specifically Section 24 or Section 26.

The company will abstain from gathering personal information pertaining to race, ethnicity, political opinions, religious beliefs, philosophical beliefs, sexual behavior, criminal history, health details, disability status, trade union membership, genetic information, biological data, or any other information that similarly impacts you, without your explicit consent. This exclusion applies unless mandated by the provisions of the Personal Data Protection Act, B.E. 2019, Section 26.

The Company will refrain from using or disclosing your personal information without first obtaining your consent, unless such information can be collected without requiring consent, as permitted by the Personal Data Protection Act 2019, Section 24 or Section 26.

The Company will guarantee that employees assigned specifically to handle personal information will not utilize, disclose, display, or otherwise make your personal information available. This assurance extends to cases permitted by law where disclosure is contingent upon your consent, or within relevant areas outlined in this policy.

In the event that the company intends to disclose your personal information to external individuals or legal entities, those entities must first inform the Company of the intended purpose for using or disclosing your personal information. Furthermore, they are prohibited from utilizing or disclosing your personal information for purposes other than those specified to the company.

The Company reserves the right to disclose your personal information to companies engaged in data analysis for purposes such as product and/or service development, research, preparation of statistical data, business administration, and marketing promotions. These activities may include publicizing activities, products, and/or services to you.

In instances where the company utilizes or discloses personal information exempt from requiring consent, such actions will be documented by the Company in writing or electronically.

If the company sends or transfers personal information abroad, the destination country or international organization receiving the personal data must adhere to adequate personal data protection standards. This adherence must comply with the criteria specified by the Personal Data Protection Committee, except in cases outlined in the Personal Data Protection Act 2019, Section 28 (1) – (6).

Item 5. Your rights regarding personal information

In this section, your rights are delineated in accordance with the Personal Data Protection Act 2019 and other relevant laws that you should be aware of. You have the option to request the exercise of various rights, subject to the requirements of the law and the policies established by the company beforehand, concurrently, or as may be amended in the future. Additionally, these rights are subject to the criteria established by the company.

5.1 Right to withdraw consent: You retain the right to withdraw your consent at any time during the duration that your personal data is held by the Company, unless such right is restricted by law or by a contractual agreement that is beneficial to you. This applies to consent given both before and after the effective date of the Personal Data Protection Law.

 5.2 Right to request access: You have the right to request access to or obtain a copy of your personal information held by the Company. You may also request the Company to provide a copy of such information to you, including details on the acquisition of personal information to which you have not given consent, as well as how the Company obtained your personal information.

 5.3 Right to object: You possess the right to object to the collection, use, or disclosure of your personal data at any given time. This right extends to cases where the law authorizes the company to collect your information without necessitating your prior consent.

 5.4 Right to request correction of information: You are entitled to request the correction of your personal information to ensure its accuracy, currency, and to prevent any misunderstandings.

5.5 Right to request deletion or destruction of data: You have the right to request the deletion or destruction of your personal data, or to render it non-identifiable to the owner under the following circumstances:

1. Your information is no longer necessary for the purpose for which it was collected, used, or disclosed.
2. You have exercised your right to withdraw your consent, and the company lacks legal authority to collect, use, or disclose your personal information.
3. You have exercised your right to object in accordance with item 5.3, and the Company is unable to deny the request under the law.
4. Your information has been collected, used, or disclosed unlawfully.

5.6 Right to request suspension of data use: You have the right to request the company to suspend the use of your data in the following cases:

1. During the inspection process as requested by you.
2. When personal information must be deleted or destroyed, but you request suspension of its use instead.
3. When your information is no longer necessary for retention based on the purpose for which it was collected, but you request that it be retained for establishing legal claims, complying with or exercising legal rights, or defending against legal claims.
4. During the verification process of your objection request according to section 5.3, to determine if the company has the legal authority to reject your objection.

5.7 Right to ensure accuracy of information: You have the right to request that the Company ensures your information is accurate, current, complete, and not misleading. If the company does not comply with the request, it will record your request along with the reasons, either in writing or electronically.

5.8 Right to complain: You have the right to lodge a complaint with the relevant legal authority if you believe that the collection, use, and/or disclosure of your personal information violates or does not comply with relevant laws.

5.9 Your exercise of the above rights may be subject to limitations under applicable law. Additionally, there may be circumstances where the Company is required to refuse or unable to proceed with your request to exercise your rights above, such as when it is necessary to comply with the law or a court order, or when the exercise of rights infringes upon the rights or freedoms of others, among other reasons.

Item 6. Linking personal information with other individuals or organizations.

6.1 The Company reserves the right to link personal information with other individuals or organizations. However, the company will inform you before proceeding with the linking of personal information, and will seek your consent. This notification will include, at a minimum, the following details:

• Individuals or agencies with whom personal information will be linked.
• Purpose behind linking personal information.
• Methods utilized for linking personal information.
• Specific personal information to be linked. 

6.2 In the event of any changes in the data linking, the Company will notify you of such alterations and seek your consent before proceeding.

Item 7. Amendments to the Personal Data Protection Policy

The Company reserves the right to periodically update this Privacy Policy to align with changes in the Company's services and/or products, operational processes, and feedback received from you. Any changes will be clearly communicated before their implementation, either through public announcements or direct notifications to you.

Item 8. What are cookies?

Cookies are files generated by the websites you visit, designed to streamline your online experience by storing your browsing data. They enable websites to keep you logged in, retain your preferences, and offer you tailored content that is relevant to your interests.

Item 9. How do we use cookies?

We gather website visiting information from each visitor using cookies or similar technology to enhance the efficiency of platform usage and accessing our services via the internet. This data will be utilized for the following purposes:

1. Enabling continuous and secure logins to your account on our platform.
2. Recording usage details of the platform, including information content and the platform layout you have configured.
3. Analyzing your behavior in using and navigating the platform to develop and enhance the website to better cater to your needs.
4. Studying the overall behavior of platform visitors to develop a website that is user-friendly, faster, and more efficient.

Item 10. Types of cookies we utilize

Our website employs the following types of cookies:

1. Functionality Cookies: These cookies are essential for the operation of the platform. They remember your preferences and settings on the platform, such as user account name, language, and platform format, to provide personalized information tailored to individual needs.
2. Advertising Cookies: These cookies track your browsing history, including your usage patterns, to display relevant products, services, or advertisements aligned with your interests. They also help assess the effectiveness of various advertising campaigns.
3. Strictly Necessary Cookies: These are essential cookies necessary for the basic functioning of the platform, enabling you to access information thoroughly and securely.
4. Performance Cookies: These cookies anonymously store visitor information on the platform and analyze visitor numbers and behavior. This data is used to enhance the platform's efficiency and meet user needs.
5. Third-party Cookies: This type of cookie is set by third-party service providers, such as Google Analytics, to track website usage and provide analytical insights.

Item 11. Cookie settings

If you prefer not to have your user information collected through cookies, software, or measurement tools, you have the option to delete or reject cookies or certain measuring software through your browser settings. However, please note that if you choose to remove cookies, you may be automatically logged out of the website, and any saved preferences may be deleted.

Item 12. How can you contact the company?

If you have any suggestions or inquiries regarding the collection, use, and/or disclosure of personal information, or if you wish to exercise your rights as outlined in this policy, you can contact the company through the following channels:

Email: bovyroomy@gmail.com
Phone: 082 446 9995 (Business hours: Monday-Friday, 09:30-17:00 hrs.)
Address: 1 Soi Palai 2, Ban Na Bon, 83000 Thailand

By agreeing to accept this Personal Data Protection Policy, the company will interpret this action as your acceptance of all terms and conditions governing the use of the company's services. Your use of the company's services will be construed as full acceptance of these terms and conditions, and such acceptance will be fully effective.